{"id":480,"date":"2021-03-01T11:32:24","date_gmt":"2021-03-01T04:32:24","guid":{"rendered":"https:\/\/www.yourmusclesshop.net\/?page_id=480"},"modified":"2026-03-08T18:37:05","modified_gmt":"2026-03-08T18:37:05","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.ugloz.me\/?page_id=480","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"480\" class=\"elementor elementor-480\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d704626 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"d704626\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-76a808a\" data-id=\"76a808a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d270ba6 elementor-widget elementor-widget-text-editor\" data-id=\"d270ba6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\nThis is a page of frequently asked questions that we\u2019ve been asked over the years. While we try our best to keep them updated, same may be outdated. If in doubt, just send us an email to confirm.\n<h4>Is ordering from your website safe?<\/h4>\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<div class=\"vc_tta-panel-body\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n\nWe have invested a lot of time and money implementing precautionary measures to ensure that all information is transmitted securely and kept private.\n<ul>\n \t<li>Our web site is hosted in the safehaven of Sweden so that we operate under Swedish jurisdiction and Swedish laws. We share a close relationship with our hosting provider, and under no circumstances will any information be disclosed to any law agencies.<\/li>\n \t<li>Our domain is registered using a specialized anonymous domain registration service so that no personal identification was disclosed at the time of purchasing. Furthermore, they are a company registered in the republic of Seychelles \u2013 yet another safehaven.<\/li>\n \t<li>Our web site is completely secured using SSL 128-bit encryption. Absolutely no information is transmitted in plaintext.<\/li>\n \t<li>We do not require account registration to place an order. The personal information you provide at the time of ordering is only used for package addressing.<\/li>\n \t<li>We <strong>ONLY<\/strong> accept payment via Bitcoin \u2013 an anonymous, decentralized digital cryptocurrency. Payments via Bitcoin are anonymous.<\/li>\n \t<li>Our email provider is located in Sweden, and all server-stored email is entirely encrypted using passphrased private keys that only WE have access to \u2013 not even our email provider has the ability to read our email. All incoming email will be encrypted using our key, which means no emails will ever be stored as plaintext, only in a secure encrypted format<\/li>\n<\/ul>\nIf you have any further questions or concerns regarding this matter, please contact us on i<a href=\"mailto:info@ugloz.me\">nfo@ugloz.me.<\/a>\n\n<\/div>\n<\/div>\n<\/div><\/blockquote>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-35ae8b8 e-flex e-con-boxed e-con e-parent\" data-id=\"35ae8b8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a89e149 elementor-widget elementor-widget-text-editor\" data-id=\"a89e149\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4>Are you guys for real?<\/h4>\n<p><\/p>\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><\/p>\n<p>We are the real deal. We are an established source and distributor of steroids. We have been in this industry for years, and have recently decided to broaden our market availability by offering these services online. We only ship domestically within Australia, and only source and distribute gear from reputable Australian labs. No bullshit \u2013 just quality gear, and quality service.<\/p>\n<p><\/p>\n<\/blockquote>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-765bc10 e-flex e-con-boxed e-con e-parent\" data-id=\"765bc10\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9ad6c3a elementor-widget elementor-widget-text-editor\" data-id=\"9ad6c3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><span class=\"vc_tta-title-text\">Where are you located?<\/span><\/h4>\n<p><\/p>\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><\/p>\n<p>Given the obvious risks this poses, we are unable to disclose any information about ourselves which could be used by law enforcement to identify who we are and where we operate from. All you need to know is that we are in Australia, meaning that your shipment is dispatched domestically \u2013 your gear won\u2019t end up in the hands of a customs agent.<\/p>\n<p><\/p>\n<\/blockquote>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ef01a4d e-flex e-con-boxed e-con e-parent\" data-id=\"ef01a4d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe07e76 elementor-widget elementor-widget-text-editor\" data-id=\"fe07e76\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><span class=\"vc_tta-title-text\">How long does it take to receive my order?<\/span><\/h4>\n<p><\/p>\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><\/p>\n<p>You will receive your order within 1-3 business days of placing your order.<\/p>\n<p><\/p>\n<\/blockquote>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-648b319 e-flex e-con-boxed e-con e-parent\" data-id=\"648b319\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1610d4b elementor-widget elementor-widget-text-editor\" data-id=\"1610d4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><span class=\"vc_tta-title-text\">I have not received my package yet, help!<\/span><\/h4>\n<p><\/p>\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><\/p>\n<p>Please email us at info@ugloz.is so that we can assist you with tracking your order. Please note that we can not be held responsible for any addressing issues. Your order is addressed EXACTLY to the person\/address provided when placing your order. If there was an error with the provided address, there\u2019s not much we can do.<\/p>\n<p><\/p>\n<\/blockquote>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-954e948 e-flex e-con-boxed e-con e-parent\" data-id=\"954e948\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fa930fc elementor-widget elementor-widget-text-editor\" data-id=\"fa930fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><span class=\"vc_tta-title-text\">I&#8217;ve received my package, but it is damaged.<\/span><\/h4>\n<p><\/p>\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><\/p>\n<p>Unfortunately we can not be held responsible for items damaged during transit. All items are in an undamaged condition when leaving our location, and are packaged tightly and securely to ensure safe passage to their destination. We are unable to provide any insurances or replacements on packages should they be damaged by the postal service. Having said that, we are yet to receive a complaint of unusable goods. However this doesn\u2019t change the fact that this can still be a possibility, and need to note this as a risk that you will need to take into account when making your purchase.<\/p>\n<p><\/p>\n<\/blockquote>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ac6dad2 e-flex e-con-boxed e-con e-parent\" data-id=\"ac6dad2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-62633dc elementor-widget elementor-widget-text-editor\" data-id=\"62633dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><span class=\"vc_tta-title-text\">I have more questions, how can I contact you?<\/span><\/h4>\n<p><\/p>\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><\/p>\n<p>If you have a question not covered by this FAQ, send us an email:<a href=\"mailto:info@ugloz.is\"> info@ugloz.is<\/a><\/p>\n<p><\/p>\n<\/blockquote>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-78636b7 e-flex e-con-boxed e-con e-parent\" data-id=\"78636b7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4dd8d4e elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"4dd8d4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4f7c345 e-flex e-con-boxed e-con e-parent\" data-id=\"4f7c345\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-187afd5 elementor-widget elementor-widget-image\" data-id=\"187afd5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.ugloz.me\/wp-content\/uploads\/2026\/03\/ugloz_slogan_350x350-300x300-1.png\" class=\"attachment-medium size-medium wp-image-5958\" alt=\"\" srcset=\"https:\/\/www.ugloz.me\/wp-content\/uploads\/2026\/03\/ugloz_slogan_350x350-300x300-1.png 300w, https:\/\/www.ugloz.me\/wp-content\/uploads\/2026\/03\/ugloz_slogan_350x350-300x300-1-150x150.png 150w, https:\/\/www.ugloz.me\/wp-content\/uploads\/2026\/03\/ugloz_slogan_350x350-300x300-1-100x100.png 100w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d791609 elementor-widget elementor-widget-text-editor\" data-id=\"d791609\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\u00a9 2026. All rights reserved UGL OZ.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n    <div class=\"xs_social_share_widget xs_share_url after_content \t\tmain_content  wslu-style-1 wslu-share-box-shaped wslu-fill-colored wslu-none wslu-share-horizontal wslu-theme-font-no wslu-main_content\">\n\n\t\t\n        <ul>\n\t\t\t        <\/ul>\n    <\/div> \n","protected":false},"excerpt":{"rendered":"<p>This is a page of frequently asked questions that we\u2019ve been asked over the years. While we try our best to keep them updated, same may be outdated. If in doubt, just send us an email to confirm. Is ordering from your website safe? We have invested a lot of time and money implementing precautionary [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_uag_custom_page_level_css":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"class_list":["post-480","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently Asked Questions - ugloz<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ugloz.me\/?page_id=480\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions - ugloz\" \/>\n<meta property=\"og:description\" content=\"This is a page of frequently asked questions that we\u2019ve been asked over the years. 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